Professional Services

NJFX Remote Hands Services

Through the utilization of Remote Hands Services (RHS), NJFX staff and support can provide customers with physical on-site assistance on an as-needed basis. Utilizing NJFX’s Remote Hands Services allows our customers to outsource their business operations and maximize efficiency.

Professional ServicesNJFX Remote Hands Services include:

  • Coordinate meetings for NJFX customers with local dark fiber, regional, national, subsea cable operators and international carriers
  • Onsite troubleshooting of technical equipment Assistance with customer equipment installation and configuration Rack and stack of customer equipment and cabinets
  • Ladder racking and pre-wiring of patch panels and equipment
  • Labeling of customer equipment Material movement – accepting and receiving deliveries of customer packages, material, and equipment Storing, moving, and/or setting up material/equipment received within customer space, cages, and cabinets
  • Maintenance of customer space and equipment as requested Testing and verification for continuity and proper signaling
  • Perform cross-connects 
  • Moving and/or securing fiber cables